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Frequently Asked Questions:

Sealing
  1. Why should I use a water-based sealer?
  2. Will your sealers work and hold up for high heat areas?
  3. Are your sealers effective for areas with excessive exposure to water, such as showers, bathtubs and swimming pools?
  4. Will the application of the sealers make for easier cleaning of the surface?
  5. What can I use to seal a very porous limestone floor?
  6. What can I use to seal my polished marble and granite counter top?
  7. How do I make my granite counter top not turn dark when liquids get on it?
  8. Will the sealer change the appearance or color of my stone?
  9. Can the sealers be used outdoors?
  10. How do the Stone Sealers work?
Cleaning
  1. How do I remove coffee stain from my granite counter top?
  2. How do I clean the soot off my limestone fireplace hearth?
  3. Is your Stone Cleaner gentle enough to use everyday and is it safe for food preparation areas?
  4. What is the difference between a stain and a white etch mark?
Polishing
  1. How can one remove watermarks and glass rings?
  2. How can I make my counter top shiny and reflect the color better?
  3. I cleaned my marble with a vinegar and water mixture and when it dried the shine was gone and the marble was dull.
  4. My marble floor is dulled due to high traffic or it is just old, what should I do?
  5. Can I use Marble Refinisher on granite?

 

 

SEALING

1) Why should I use a water-based sealer?

Water based sealers are safe, non-toxic and VOC compliant. They do not have the environmental and health hazards associated with solvent- based sealers that are generally flammable, harmful to your health and the environment.

2) Will your sealers work and hold up for high heat areas?
Both Universal and Optimum Sealer hold up to high heat in fireplaces, counters, outdoors etc.

3) Are your sealers effective for areas with excessive exposure to water, such as showers, bathtubs and swimming pools?
The Optimum and Universal Sealers have exceptional water repellency and holdout, resist stains, chemical degradation, biological growth (mold, mildew, fungus) and prevent efflorescence. Water will bead on stone surfaces within 1 hour after sealing.

4) Will the application of the sealers make for easier cleaning of the surface?

Yes, it makes cleaning easier and preserves the new look.

5) What can I use to seal a very porous limestone floor?
Use the Optimum Sealer. It is used for the most porous surfaces.

6) What can I use to seal my polished marble and granite counter top?
Use the Universal Sealer.

7) How do I make my granite counter top not turn dark when liquids get on it?
Seal it with Universal Sealer.

8) Will the sealer change the appearance or color of my stone?
No. Both the Optimum & Universal Sealer will not change the appearance or color of the stone. It will not darken or make it shine or dull.

9) Can the sealers be used outdoors?
Yes, it is especially useful for courtyards, patios, eating areas, swimming pool and driveways.

10) How do the Stone Sealers work?
The sealer is an impregnator and works by penetrating and chemically interacting through the pores of the stone surface. This penetration then forms an invisible resistant barrier on and into the stone surface.

CLEANING

1) How do I remove coffee stain from my granite counter top?
Use the Stain remover. It is in a powder form when mixed with water and applied on surfaces will remove stains such as wine, coffee, tea, urine, smoke, sooth and others. Stain remover will also clean and brighten grout and remove mildew and mold.

2) How do I clean the soot off my limestone fireplace hearth?
Use Stone Stripper or Stain Remover

3) Is your Stone Cleaner gentle enough to use everyday and is it safe for food preparation areas?
Yes, it can be used daily, weekly, or as often as you would like to clean your stone surfaces. Stone Cleaner is safe for food preparation areas and is environmentally friendly. You can also use Clean-N-Seal as an everyday cleaner and it will preserve the seal of stone previously sealed.

4) What is the difference between a stain and a white etch mark?

A stain is due to material that penetrates into the stone to cause a color change. For example coffee may produce a brown stain on light colored marble or granite. These stains can be removed by using the Stain Remover. Etch marks are caused by acidic materials or hard water deposits that marks the stone white or dulls the stone surface. This is caused by fruit juice, soda, vinegar, acidic cleaners, and urine on marble, limestone and travertine. These etch marks and dullness can be removed and the polish restored with the Marble Refinishing Kit.

POLISHING


1) How can I make my counter top shiny and reflect the color better?
Use the Stone Polish. It works very well on highly polished surfaces like marble, granite, onyx, and travertine.

2) How can one remove watermarks and glass rings?
Watermarks and glass rings can be effectively removed with the Marble Refinishing Kit that includes everything you need for your convenience.

3) I cleaned my marble with a vinegar and water mixture and when it dried the shine was gone and the marble was dull.
If it is a small area use the Refinishing Kit and polish it, this will get the shine back. If it is a large area use the Marble Refinisher with a floor machine (150-350 rpm) to polish the stone.

4) My marble floor is dulled due to high traffic or it is just old, what should I do?
Use the Marble Refinisher.

5) Can I use Marble Refinisher on granite?
No! Will not work well because it is not a calcite stone. The Marble Refinishing Kit and the Marble Refinisher are designed for marble, limestone, travertine and onyx.